Support Category: LMS Language Change


Specialist Notes:


Kindly provide the following SR to users who are requesting that their account language be changed.


Standard Response:


Thank you for contacting End-User Support! To change your preferred language in your account, kindly follow these instructions:

1. Click on the drop-down arrow to the right of your profile image at the top right corner of the homepage.

2. Choose the 'Account' option from the drop-down list that appears.

3. From your Account page, kindly navigate to the 'Preferences' tab.

4. Choose the 'Edit Preferences' option located at the bottom left of your screen.

5. A pop-up window should appear allowing you to edit your Language Preferences.