Support Category: User Account | Account Info Update Request Specialist Notes: If a user enters chat stating that information is incorrectly listed in...

Support Category: User Account | Inactive Account Specialist Notes: To reactivate a user account that is inactive, please do the following: Go to ...

Support Category: User Account | No Account Specialist Notes: If any issues with this, (IE: the user advises they don't have a training coordinato...

Support Category: Admin Assistance Specialist Notes: We advise confirming with the user why he/she needs admin access. This information is to be inclu...

Support Category: User Account | Inactive Account Specialist Notes: Single Account: We are authorized to reactivate inactive accounts when the reque...